My robot will not move The IR photoreflector is not responsive The Core doesn't turn on The robot's buzzer does not emit sounds The robot's DC motor / servo motor doesn't work The robot's LED doesn't light up See More

The Core fails to connect with Bluetooth® The Learning Course, Robot Recipes, or Free Production does not finish loading for over an hour I failed to connect with the Core Sending code takes an unusually long time An error seems to happen when I try to send code or migrate code from Test mode The app failed to update at startup time See More

I found white plastic parts that do not appear in the list of contents I found rubber parts that do not appear in the list of contents

Some parts of the product I just purchased are missing/broken

I broke the Core. Is it possible to repair it? I bent the connecting joints of blocks/parts I broke building blocks / a motor / a sensor / a cable How long does the guarantee last?

An error dialog appears upon installation on Windows An error dialog appears upon installing the device driver in Windows 7/8.1 An error dialog appears upon launching the app in a Windows operating environment