Help Center

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Help Center

日本語 简体中文

Help Center

What can we help you with? Please select a category to find a solution to your question.

About KOOV
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Frequently Asked Questions

What is KOOV? What can I do with KOOV? What is the age target for the product? Can children enjoy KOOV on their own? Can I enjoy KOOV even though I don't know how to code? Where is KOOV available to buy? How much is KOOV? Please explain the contents of KOOV Do I need anything to use KOOV? What is a Sony Global Education account? What coding language does KOOV use? What can you do using the KOOV app? What kind of robots can I build? How should I begin using KOOV? I have questions about the use of KOOV in a classroom. Where can I direct my questions? What are the system requirements for using KOOV? What can I do with "Robot Recipes"? What content is available in Robot Recipes? What is "Free Production"? Finding faults for the electronic parts in Troubleshooting-mode How to install KOOV app in Windows How to install KOOV app in macOS How to recover the Core

Customer Service

Do you need more support? Please contact us here.

Call us at: 866 935 7669

*The customer service at Sony Electronics, Inc. will answer your questions.
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