The KOOV app can be operated through the environments listed below. Unless all the conditions of the systems are fulfilled, there is no guarantee of correct operation.

Please be aware of the devices on which the KOOV app may not operate. We recommend you install the app and check the operation on your device before the purchase.

In the case of Windows: You can use the 64-bit version of Windows10/Windows11. Please note that operation will not be possible on the 32-bit version. Furthermore, it is important that you run all the most recent Windows Update. Please note that connection through Bluetooth® is only available in Windows10/Windows11. 
The recommended specifications on Windows devices are as follow: A 64-bit processor for CPU of 2.1GHz or more, with 4GB of RAM, a graphics card compatible with WebGL and at least 250MB of free space on your hard drive. We recommend that you use a screen resolution of 1,280 x 960 pixels or higher.

For Chromebook: You can use the 64-bit version of Chrome OS. Please note that the operation will not be possible on the 32-bit version. Furthermore, it is important that you run all the most recent OS Update. The recommended specifications on Chromebook devices are as follows: A 64-bit processor for Intel CPU of 2.1GHz or more, with 4GB of RAM, a graphics card compatible with WebGL. We recommend that you use a screen resolution of 1,280 x 960 pixels or higher.

For macOS: you may use any environment after 12. Support for Apple Silicon based Mac OS systems: KOOV is now supported on Apple Silicon M1 chip.

For iPad: You can operate KOOV with iPad 5th or newer, iPad mini 4 or newer, iPad Air 2 or newer, and iPad Pro running iPadOS 15 or later. The KOOV Core cannot be connected to an iPad using a USB cable.Please connect it via Bluetooth.

Please note that the internet fee is at the charge of the customer.