Start the KOOV app in Windows 8 compatibility mode

If you are using Windows 10, the compatibility problem may be solved by switching it to the Windows 8 compatibility mode. Please see below for a detailed instruction and change the compatibility settings for "Windows 8" from the KOOV app's shortcut on the desktop.

Make older programs compatible with this version of Windows

If, after going through these steps, the app is not operating, please go through the instructions in "Start the KOOV app by changing the WebGL operational mode".

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