I registered for an account, but I have not received the confirmation e-mail


If you have not received the confirmation e-mail, there is a possibility that it has been flagged as spam or fraud by your mobile phone carrier. In that case, please make sure to change your settings, marking e-mails from @account.sonyged.com as trusted.

Was this article helpful?

Customer Service

Do you need more support? Please contact us here.

Contact form for general users

Contact form for educational organizations

Contact form for educational organizations
*The customer service at Sony Electronics, Inc. will answer your questions.