What are the system requirements for using KOOV?


The KOOV app can be operated through the environments listed below. Unless all the conditions of the systems are fulfilled, there is no guarantee of correct operation.

Please be aware of the devices on which the KOOV app may not operate. We recommend you install the app and check the operation on your device before the purchase.

In the case of Windows: You can use the 64-bit version of Windows7/Windows8.1/Windows10. Please note that operation will not be possible on the 32-bit version. Furthermore, it is important that you run all the most recent Windows Update. Please note that connection through Bluetooth® is only available in Windows10. 
The recommended specifications on Windows devices are as follow: A 64-bit processor for CPU of 2.1GHz or more, with 4GB of RAM, a graphics card compatible with WebGL and at least 250MB of free space on your hard drive. We recommend that you use a screen resolution of 1,280 x 960 pixels or higher.

For Chromebook: You can use the 64-bit version of Chrome OS. Please note that operation will not be possible on the 32-bit version. Furthermore, it is important that you run all the most recent OS Update. The recommended specifications on Chromebook devices are as follow: A 64-bit processor for Intel CPU of 2.1GHz or more, with 4GB of RAM, a graphics card compatible with WebGL. We recommend that you use a screen resolution of 1,280 x 960 pixels or higher.

For macOS: you may use any environment after 10.9.

For iPad: You can operate KOOV from iPad mini 4 and following versions, as well as iPad Air or iPad Pro running iOS 9 or higher, however, they need to be connected via Bluetooth. The KOOV Core cannot be connected using a USB cable.

Please note that the internet fee is at the charge of the customer. 

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